Important Information Concerning Your Account
Your Walton EMC Natural Gas account number is changing
Beginning Dec. 12, 2011, your account number will be updated as we upgrade our computer system. The upgrade provides better service and allows for growth. (Note: Our bill pay systems will be unavailable while the upgrade is taking place, from 6 p.m. on Dec. 9 until 7 a.m. on Dec. 12.)
Your account number is getting another digit. Specifically, a "0" is being added at the third position from the right. Here's an example:
Old account number -- 12345001
New account number -- 123450001
Where can I find my new account number?
Look at the top of your bill. It's in the same location as always.
How the change affects you
The account number change will affect you most if you:
The account number change will have no noticeable effect if you:
If you need help
Getting help is as easy as calling us at 770-267-2505 between 7 a.m. and 7 p.m., Monday through Friday, or by emailing us.