Turning to H.E.A.T for Help
Until two years ago, Carmen Robles and her
family were living the American dream:
beautiful home, nice car and a stable
environment. Everything was great.
After numerous hardships Carmen and her family applied for and received a donation from H.E.A.T., which is the oldest fuel fund program in Georgia.
Then the bottom fell out.
Carmen and her husband both worked in the
construction industry. When the housing market
collapsed, Carmen lost her job of eight years
and was ineligible for unemployment benefits.
Her husband, who did interior work in houses,
occasionally got jobs and managed to keep the
family afloat. But Carmen had been responsible
for all the utility bills, and losing her income
placed a terrible strain on the family. The bills
kept stacking up.
Carmen and her family represent the new faces
of those seeking help. A first-time recipient,
she never thought she would have to stand in
line for aid. But after hearing about H.E.A.T. through a friend, Carmen
applied for and received
the assistance she so desperately needed.
Originally established by Atlanta Gas Light
1983, H.E.A.T. is the oldest
statewide fuel fund program in Georgia. During
the past 28 years, more than $20 million in
energy assistance has been donated and
disbursed to nearly 89,000 families. Last year,
donations from Walton EMC Natural Gas
customers assisted H.E.A.T. in providing
$535,000 in energy assistance funding, which
served nearly 1,600 households.
Even though Carmen and her family are facing
foreclosure and have had their car repossessed,
she remains positive. She is focusing on the day
she can go back to work and move forward with
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